So while it may not be a problem in every year yet, it's worth looking out for. You can also expect them to share the same problems.
Most years within a generation share the same parts and manufacturing process. This problem has popped up in the following Cadillac generations. Generations Where This Problem Has Been Reported She described the screen as appearing to be shattered and that it was not responding to touch. General Motors, LLCĭuring a visit to the dealership for an unrelated recall repair in March of 2018, plaintiff Tonya Gruchacz asked her mechanics about her vehicle’s CUE screen. If they won’t issue a recall to permanently fix the problem, the lawsuit would like to see a reimbursement program for customers who have or will pay for repairs related to the CUE systems. The plaintiffs in this case say GM included warranty codes in their service bulletins to assist technicians with repair procedures. Click on the lawsuit for more information and to see if you're eligible to receive any potential settlements. Many times these are class-action suits that look to cover a group of owners in a particular area. Lawsuits about this problem have already been filed in court. GM won't step up and offer reimbursements or issue a proper service campaign.Out of warranty repairs are ridiculously expensive as most owners report it can cost upwards of $1,500 to replace their car's entire ICS.In warranty repairs are kind of pointless because GM is replacing the defective units with newer but equally defective units.GM has known about these issues since at least 2014 because that's when the first TSB referencing delamination problems were sent to dealerships.Both cases generally make the same points:
#2013 cadillac srx problems series#
A Series of Lawsuits ∞Īdd it all up and it’s no wonder that GM has been hit with multiple class-action lawsuits. Unfortunately those problems would often happen past the warranty, leaving owners to pay roughly $1,200 per replacement. Those stacks, however, had the same defects and it was only a matter of time until the screens showed the same problems. Most of the time, customer that were under warranty could have their CUE screens fixed by replacing the vehicle’s Integrated Center Stack. GM has not issued a service campaign, reimbursement program, or recall for the funky CUE screens. But there has not been a recall or service campaign ∞ GM has issued at least four TSBs concerning the CUE problems: PIC6055, PIC6055A, PIC6055B, PIC6055C. If this concern is encountered, replace the ICS (Integrated Center Stack) by following the SI replacement procedure. Some customers may report that their radio screen appears bubbled, cracked, or is delaminating.
#2013 cadillac srx problems full#
These layers are known to delaminate or pull apart from one another, resulting in a screen with a surface full of bubbles, dead spots, and spider cracks. New holland 170 specs.The CUE uses a capacitive touchscreen that has multiple layers sandwiched together including a protective film, sensing electronics, and a glass substrate.
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